Privacy Policy for Finland Wildlife Workshops
1. Introduction
At Finland Wildlife Workshops, accessible via finlandwildlifeworkshops.com, we are fully committed to safeguarding and respecting your privacy and the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us, in accordance with the General Data Protection Regulation (EU) 2016/679 (the “GDPR”), the California Consumer Privacy Act of 2018 (“CCPA”), and other applicable data protection legislation. We only collect personal data where we have a legal basis to do so and limit processing to what is necessary, with the aim of maintaining transparency and upholding privacy-first standards across all services.
2. Scope of this Policy and Data Controller Information
This Privacy Policy applies to all visitors, users, and others who access or use the services provided via finlandwildlifeworkshops.com. For the purposes of applicable data protection laws, Finland Wildlife Workshops is the data controller of your personal data. If you have questions concerning this policy or your personal information, please contact us at [email protected].
3. Categories of Data We Process
We collect and process the following types of personal information:
a. Usage Data:
Includes your IP address, browser type and version, operating system, device type, referral source, geographic location, pages viewed, and site navigation paths. This data is collected to understand and improve website performance and user experience.
b. Account Data:
Collected when you register or book a workshop, such data may include full name, residential address, email address, telephone number, username, and password.
c. Profile Data:
Includes information you provide about your interests, preferences, participation history, feedback, and purchase behavior on finlandwildlifeworkshops.com.
d. Communication Data:
Includes contents of support requests, emails, inquiries, and your interaction history with our customer service platform.
e. Technical Data:
Includes information about your device and internet connection (device model, unique identifiers, browser configuration, plugins, time zone, language preferences) gathered via cookies and analytics tools.
f. Transaction Data:
Covers all payment details (partially masked), booking references, billing and delivery data, payment method used, and transaction history related to workshop registrations and related services.
g. Preference Data:
Includes your consent for marketing communications, workshop interests, notification settings, and data derived from tracking technologies that tailor services to your preferences.
4. Legal Bases for Processing Your Data
We rely on the following legal grounds for processing your personal data:
– Contractual Necessity: Where processing of personal data is required to fulfill a contract with you—for example, when you book a workshop.
– Consent: For data collected based on your affirmative consent, especially for marketing communications or optional cookies.
– Legitimate Interests: Pursuing our business and operational interests, such as optimizing user experience, ensuring security, or fraud prevention, provided these interests are not overridden by your rights.
– Legal Obligations: Where we are required to comply with a legal or regulatory obligation.
5. Your Rights Under Data Protection Laws
You may exercise the following rights in relation to your personal data:
– Right of Access: Obtain confirmation of whether we process your personal data and receive a copy of such data.
– Right to Rectification: Request correction of any inaccurate or incomplete data we hold.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your data under specific circumstances, subject to lawful retention obligations.
– Right to Restriction of Processing: Request limitation of data processing in certain cases (e.g., pending accuracy verification).
– Right to Data Portability: Receive a copy of your data in a structured, commonly used electronic format and/or request its transmission to another controller.
– Right to Object: Object to processing based on legitimate interests, direct marketing, or profiling.
– Right to Withdraw Consent: Where data processing is based on consent, you may withdraw this at any time.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement and maintain industry-standard technical and organizational security measures, including but not limited to:
– End-to-end SSL/TLS encryption of personal data in transit
– Regular backups of databases and core systems
– Role-based access control and authentication protocols
– Employee awareness and data protection training
– Secure server infrastructure with firewall and anomaly detection
While no method of transmission or storage is completely secure, we take every reasonable precaution to protect your information.
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA) or California, we ensure adequate safeguards are in place, including the European Commission’s Standard Contractual Clauses (SCCs) or other approved mechanisms. We commit to ensuring data remains protected in accordance with this policy and local legal requirements.
8. Data Retention
We retain personal information only for as long as necessary:
– Usage Data: retained for up to 12 months
– Account Data: retained for 5 years following termination of account or last interaction
– Profile and Preference Data: retained for 3 years from your last interaction or until consent withdrawn
– Transaction Data: retained for 7 years in compliance with accounting and tax laws
– Communication Data: retained for 3 years from last communication
– Technical Data: retained for 12 to 18 months for monitoring and optimization purposes
Once retention periods expire, all personal data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience and improve the content on finlandwildlifeworkshops.com. Cookies used on our website fall into the following categories:
– Essential Cookies: Required for the core functionality of the website (e.g., page navigation, secure logins)
– Functional Cookies: Remember your preferences and settings
– Analytics Cookies: Gather anonymized usage statistics to help us improve website performance (e.g., Google Analytics)
– Performance Cookies: Enable monitoring of technical performance and error logging
10. Cookie Management and Compliance
Upon first visit to finlandwildlifeworkshops.com, you will be presented with a cookie banner allowing you to manage your preferences in accordance with GDPR and CCPA requirements. You can modify your preferences at any time using our Cookie Management Tool available in the website footer, or adjust settings within your browser. We do not sell your personal data as defined under CCPA. California residents may also opt out of the “sale” of personal data by using the website’s Do Not Sell My Information feature, accessible on our homepage or by contacting [email protected].
11. Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 13, we will take immediate steps to delete such information. Parents or legal guardians who believe we may have inadvertently collected information about a child should contact us at [email protected].
12. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at our discretion. Any material changes affecting your rights will be communicated prominently via finlandwildlifeworkshops.com, and where appropriate, notified via email. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
13. Contact Us
If you have any questions regarding this Privacy Policy, your personal data, or our data handling practices, please contact us:
Email: [email protected]
We are committed to handling all privacy inquiries promptly and in accordance with applicable data protection laws.
Finland Wildlife Workshops remains fully committed to compliance with relevant privacy legislation and to ensuring that your personal data is handled with the utmost care and responsibility.